Testimonials

Yvonne Thomson.jpg

“I should have done this before now, but I am just now able to think through all that has transpired in our family's life in the past five years.

Five years ago, my Dad went from early stage Alzheimers to end stage within a matter of a few minutes. I was horrified to watch his instant decline and realize I wouldn't have him with me much longer. When I searched for help to care for him, I learned what Pam & Phil were doing at Jacqueline House in Cement City. As soon as I visited their beautiful home, I knew I could trust them with my Dad. Though it was a difficult decision to move him from his home of 50 years, the Campaus made it easier by making room for Mom to join him there as well. From the first moment he walked through their door until three weeks later when we lost him way too soon, he was loved, expertly cared for and treated with the utmost respect.

Fast forward four years, and I once again needed help. Mom had been back home since Dad's passing, but now was in a state of extreme dementia and unable to walk or care for herself at all. I again reached out to Pam & Phil, and thankfully they had a bed available at their new home on Guest Road in Jackson. Once again, it was agonizing to make the decision to move Mom from her home and into someone else's care. But the home was beautiful and calm, and the girls quickly put my heart at ease, even calling me that first night, just to reassure me that Mom was okay. Mom lived there for a little over a year, and she was truly loved by the Campaus and their staff until she joined Dad in heaven three months ago.

I've been in other facilities, none of which I could've chosen for my parents, but this is not a facility. It is a home....a beautiful, peaceful home. It is staffed by loving, godly people. The residents are treated with dignity and respect. And the family is ministered to as expertly and lovingly as the residents are. Alzheimers and dementia are dreadful, horrific diseases, and caring for someone in this condition is not for the faint of heart. It is truly the most awful season for a family to endure. But these precious people, the Campaus and their staff, allow God to use them to minister to their residents in the most vulnerable season of their lives. I cannot imagine how I could have survived had it not been for Pam, Phil, and their beautiful, loving, competent caregivers.

Pam, Phil, and all the beautiful girls who loved my Dad and Mom, thank you from the bottom of my heart. You loved and cared for my parents, but also for me and my brothers. I pray for you constantly, that you will be blessed immeasurably as you continue to follow God's plan for your lives.”

— Yvonne Thomson

Anne Marie Pula-Campbell.jpg

“My wife and I are very impressed with Phil, Pam and Mary Jo. Dad, unfortunately, had a short stay at the newest Jacqueline House located on Guest Road. We quickly started calling it the Guest House!

The Guest House isn't just an assisted living home, it's a true ministry. The Campaus (and Mary Jo) not only provide excellent care for their residents but they genuinely love them. From start to finish we were very happy with the way the Campau's walked us through the whole process - which can be quite daunting. They are patient and happy to answer any questions you have regarding assisted living.

All of us (including dad) liked the fact that this is real home. This doesn't have the feel of an institutional setting. There are more care givers per resident than we experienced in an institutional setting.

We would recommend the Jacqueline House (and Guest House) to anyone who is looking for a high level of loving and professional care for their loved one.”

— Matt & Anne Marie

Danielle Lowe.jpg

“My grandfather, John Rudd was an Alzheimer's patient at this facility for the last 10 months, until yesterday when he unfortunately lost his battle. This home is blessed with the best owners and caregivers imaginable. Til my grandfather's last breath and after, they were compassionate, loving, understanding, and were absolutely amazing. They were angels on Earth for us, and I will be forever grateful to them for the support and LOVE that they have shown me and my family. If you ever get to a point where taking care of your loved one is beyond your own ability, Jacqueline House is the best Home you could bring them to. Phil and Pam, we love you guys and are eternally grateful for everything you did for my grandpa, and for our family!! Thank you, thank you, thank you. God bless!”

— Danielle Lowe

Lynn Trousdale.jpg

“Pam. Phil and the staff at Jacqueline House are amazing people. Having my Dad there was like being home but with the best care he could have possibly had. You guys really are the best.”

— Lynn Trousdale

Kay Anthony.jpg

“Beautiful, thoughtfully planned facility. Caring, compassionate, capable staff. I have visited Jacqueline House 4 times, and am always impressed with what the company has to offer in individually planned services for each client.”

— Kay Anthony